How long does onboarding take?+
You're fully onboarded within a day. You connect your social media and your Google Business profile, confirm your offering, and Get-Filly starts working for you the same day.
Which channels does Get-Filly use?+
Instagram, Facebook and TikTok create visibility and reach, but your Google Business Profile is often underestimated. It determines not only how you are found in Google Search, but also plays an important role in Google Maps and other map and navigation services. Get-Filly makes sure you have the right post per channel in your brand style and that your online presence stays current at the moments when potential guests search and decide.
Does Get-Filly also run paid ads?+
Yes, where it helps. Paid reach runs through your own ad budget, which you set yourself. The subscription covers the software and all the work Get-Filly does for you.
Do I need business social accounts?+
Yes, you need a business account per platform. We connect them together during onboarding, which takes you a few minutes.
Do I stay in control of what Get-Filly puts live?+
Yes. Get-Filly generates proposals, you approve or adjust. Nothing goes live without your sign-off.
How does Get-Filly know which action to propose?+
Get-Filly continuously analyses your occupancy and social media data, recognises patterns such as recurring dips or seasonal trends, and proposes a targeted action at the right moment.
Can I switch plans?+
Yes, you can upgrade or downgrade at any time. Changes take effect on the first day of the next month. Unused days are settled.
Do I need marketing experience?+
No. Get-Filly is made precisely for owners without marketing knowledge. You get ready-made proposals that you approve or adjust with one click, Get-Filly does the rest.
How and when do I pay?+
Payment runs through our payment partner Stripe, by credit card, SEPA direct debit or iDEAL. You pay in advance per month or per year, with no hidden costs.
Can I cancel monthly?+
Yes, after an initial period of 6 months. After that you can cancel monthly through your dashboard, before the end of the current period. Those first 6 months are needed so Get-Filly can really get to know your business. After you cancel, Get-Filly stays available until the end of the period you already paid for.
What happens to my guests' data?+
You remain the owner of your guest data. Get-Filly processes it solely on your behalf, under a data processing agreement in line with the GDPR. We never sell your data and don't use it for our own advertising.
How secure is my data?+
All data travels encrypted over the line via TLS and we take appropriate technical and organisational measures in line with the GDPR. If we work with a supplier outside the EU, for example for AI, we put the legally required safeguards in place.